No matter where you’re browsing from, we at MYKLAS understand your need for online privacy and take it very seriously. We take all measures to protect any and every information that you share with us via our website.
Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used for the following purposes:
- To fill, process, and ship your orders
- Contacting you for customer service and support
- Informing you of promotional offers
- Improving your experience of the MYKLAS website
No information will be revealed to any third-party entities for any purposes and your information will solely be used by MYKLAS.
Please note that we do use cookies to keep track of your activity on the website, to give you a uniquely personalized shopping experience
Duration: International: 10-15 working days
Please allow up to 2 working days to prepare all orders placed from Mondays to Fridays. Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in the verification of information, orders can face temporary delays. Orders placed through the online payment system have to go through a fraud status check and once cleared by our payment processor will be processed further.
Payments will be collected from the shipping address for all cash-on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check the junk/spam folder as well.
Shipping and Customs duties:
Shipping charges are based on the destination, size, and weight of your order on international orders. Any customs, duties or taxes, if applicable by the respective country’s officials will be borne by the customer.
Order Cancelations: Orders placed through the online payment system have to go through a fraud status check and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is canceled automatically. Cash on delivery orders will be canceled if they are not confirmed within 7 days of order placement. Orders can be canceled any time before they are processed, MYKLAS may cancel orders for any reason which may include: Out of stock items, Pricing, or technical errors.